{"id":2918,"date":"2025-06-09T10:53:58","date_gmt":"2025-06-09T08:53:58","guid":{"rendered":"https:\/\/duponteadn.com\/faqs\/"},"modified":"2025-11-12T10:38:47","modified_gmt":"2025-11-12T09:38:47","slug":"faqs","status":"publish","type":"page","link":"https:\/\/duponteadn.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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Faq\u00b4s<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We know that taking the step towards a new technological tool generates questions.<\/p>

That’s why, from Matchgenica implementation to data analysis, we want you to have all the information you need to get the most out of the platform.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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How does Duponte ensure the security of Matchgenica data? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The security of your data is as important as the accuracy of our analysis. That’s why we store all information in a private cloud that complies with the General Data Protection Regulation (GDPR). In addition, Matchg\u00e9nica has been developed following international standards ISO 9001 (quality) and ISO 27001 (information security), applying best practices at every stage of the process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How long does it take to receive the results? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Results are ready in minutes. With one click, you can analyze them and download a clear, ready-to-use report for consultation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I try Matchgenica before purchasing a license? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We know you need to be sure before you take the plunge. We know you need to be sure before you take the plunge. That’s why we offer a free demo for you to try Matchgenica and see how it fits into your workflow.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What guarantees do you offer about the accuracy of the analyses? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Matchg\u00e9nica relies on scientific databases such as ClinVar and ClinPGX to offer results based on contrasted and updated scientific evidence. This information is designed to accompany expert professionals in their analysis and support their decisions, not to replace them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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How do I know if I am interpreting the results correctly? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Matchg\u00e9nica is designed to replicate the logical processes in genetic interpretation and facilitate its interpretation, guiding the user from the data to the most relevant findings. Its artificial intelligence engine identifies patterns, cross-references scientific references and presents structured information. It aims to facilitate interpretation, but it is always the expert professional’s judgment that should guide decision-making.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\tAnd if you don't find what you're looking for,
we're here to help<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tcontact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Faq\u00b4s Frequently Asked Questions We know that taking the step towards a new technological tool generates questions. That’s why, from Matchgenica implementation to data analysis, we want you to have all the information you need to get the most out of the platform. How does Duponte ensure the security of Matchgenica data? The security of […]<\/p>\n","protected":false},"author":1,"featured_media":2684,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-2918","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nFAQs | DuponteADN<\/title>\n<meta name=\"description\" content=\"At Duponte, we combine science and technology to bring genetics to those who need it most. 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